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What Does Citizen Engagement Look Like in Alaska?

Government doesn’t have the luxury of going all-in on digital. It’s not enough to serve most constituents; the public sector has to make sure it serves every citizen, including those who make phone...

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NASCIO Releases Top 10 Priorities for 2018

On Nov. 29, the National Association of State Chief Information Officers (NASCIO) released its annual survey results of the most critical issues facing its members for the upcoming year. Security...

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After Troubled Rollout of Vehicle License System, Minnesota Hires Outside...

Two weeks after Minnesota’s chief information officer apologized to a state Senate committee for the troubled rollout of a new vehicle license and registration system, officials announced a $26...

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NEOGOV Acquires Online Workforce Training Company

NEOGOV, which makes talent management and human resources software for the public sector, has acquired a Denver-based online workforce training company. The acquisition of FirstNet Learning is...

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As Transportation Transforms, Cities Explore Equitable Mobility

As cities across the U.S. struggle with falling transit ridership, the National League of Cities is urging them to seize the moment by serving more riders, like the poor and “unbanked.” Many cities...

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What’s New in Civic Tech: 324 Applicants Vie to Win Bloomberg...

Bloomberg Philanthropies has fielded 324 applications for its Mayors Challenge competition, which offers a $5 million grand prize to the city leader with the best idea to solve an urgent problem that...

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San Antonio Launches CivTechSA, a Variation of STiR with an Emphasis on...

San Antonio is launching CivTechSA, a program that at its core seeks to facilitate collaborations between tech startups and public agencies, introducing entrepreneurs to government work while at the...

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Indiana Medicaid Data Challenge Released Historic Levels of Information,...

Officials are still unpacking ideas from student and professional teams across the region, but they’re calling the inaugural 2017 Indiana Medicaid Data Challenge a success for convening new talent to...

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Next-Gen Cities: 3 Jurisdictions Get Smarter

Technology is no longer confined to PCs or even smartphones. It’s everywhere, in everything, and it aims to make life as easy as possible. Running into unexpected traffic on the way to work is fast...

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Preparing for the End of Net Neutrality, City Tech Leaders Warn of Widening...

As the Federal Communications Commission (FCC) prepares to repeal net neutrality protections, gov tech leaders in America’s largest cities warn that such an action would be a major blow to municipal...

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San Diego to Cover Half the City with Intelligent Streetlights

At a recent block party in San Diego, streetlights turned out to be the occasion to celebrate. Some 300 residents turned out for a recent community gathering, curious to learn more about a city...

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After Uber Data Breach: Lessons for All of Us

What could be worse than a major data breach involving millions of records that occurs at a well-known global company affecting millions of personal records? Answer: a cover-up of the entire incident....

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How Tech Can Help Onboard IT Staff in New York

"We have a pretty significant retirement potential on our hands," said New York State Executive Deputy Chief Information Officer Karen Geduldig, echoing a refrain heard from many state IT leaders at...

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New Orleans Digital Equity Award Goes to Youth Art Programs

From a field of 28 applicants, New Orleans has picked a winner for its first Digital Equity Challenge Award: Arts Council of New Orleans, which is collaborating with other long-running youth arts...

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Going National: Code for America’s Integrated Benefits Initiative to Roll...

Code for America, a nonpartisan and nonprofit group that uses tech to make governmental services simpler and easier to access, has announced a new effort called the Integrated Benefits Initiative,...

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New York State CIO Bob Samson on the Benefits of a Massive IT Consolidation

Bob Samson has only been New York state’s CIO since April, but his relationship with the state and IT spans decades. Today, the former IBM veteran is focused on the present and is proud of New York IT...

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Telemedicine Could Trump Economic Development for Driving Community Broadband

By its recent broadband policy decisions, or intent thereof, the FCC majority has proven itself an adversary of consumers, small businesses and local governments. An increasing number of...

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Following Hack, Minnesota Tourism Agency Restores Control of Facebook Account

An unknown entity took over the Explore Minnesota Facebook page for more than eight hours on Dec. 4, posting non-travel-related content until officials were able to regain control of the popular...

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Smart City Pioneers: Where Are They Now?

To understand where smart city projects are going, one must understand where they’ve been. Atlanta CIO Samir Saini does this by dividing these projects into three phases: Smart Cities 1.0, Smart...

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Louisville, Ky., Works to Foster Institutional Innovation

In Louisville, Ky., the thinking is that innovating on a daily basis can be intimidating for a public servant who isn't already in the mindset to do so. So the city is trying out some new things to...

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