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Meeting Users Where They Are

Access to a mobile device or a high-speed Internet connection means little if a user is too intimidated by technology to have a productive experience with it. This is the reality state and local...

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SXSW 2018: The Year of the Mayor as a Futurist?

For the past three years, mayors from around the country have gathered in Austin, Texas, during SXSW for an exclusive, dedicated track called Civic I/O. The theme for this year’s gathering is the...

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Growth in Electric Car Ownership Presents Challenges to the Grid

Electric vehicles are not expected to cripple the nation’s electric grid with their thirsty recharging needs. However, as more of the vehicles come online, electric providers should start thinking...

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SXSW 2018: Why Emulating a Self-Driving Car Might Be the Best Way to Plan...

For five minutes, I was a self-driving car. Thanks to Moovel Lab, the R&D arm of German auto manufacturer Daimler-Benz’s Moovel Group, I experienced what it's like to drive by sensor at SXSW in...

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Creating a More Democratic Information Infrastructure

Safiya U. Noble, Ph.D., is an assistant professor at the University of Southern California Annenberg School for Communication and Journalism. Her work over the past few years centers on the impacts of...

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Back from the Brink, Detroit Looks to Increase Innovation

Beth Niblock started work as Detroit’s CIO in February 2014, less than a year after the city underwent the largest municipal bankruptcy in U.S. history. She came to Detroit after having spent nearly...

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St. Louis Hires First-Ever Chief Technology Officer to Work Closely with Its...

The city of St. Louis is digging a little deeper on tech – hiring its first-ever chief technology officer and changing its overall approach to information technology. The new CTO is Robert...

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Exclusive: SeamlessDocs Raises $7.5M in Funding, Pushes into State Government

SeamlessDocs, which started out digitizing PDFs for local government and has since expanded to include more digital services and payments, has raised a $7.5 million Series B funding round. The round,...

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LA Will Iron Out Body-Cam Transparency Rules

This week, the Los Angeles Police Department (LAPD) may join the ranks of major cities with a body-worn camera (BWC) policy when the Board of Police Commissioners votes on whether to implement a...

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Don't Be So Quick to Write Off the Government Data Center, Officials Say

The public sector is still finding new ways to use the cloud more than a decade after its arrival, a process that may roll on for years. But even agencies with cloud-forward policies have found...

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New York City CTO Miguel Gamiño Departs for Private Sector

Miguel Gamiño, New York City’s chief technology officer, is leaving for the private sector after a year and a half in the role. He’s not yet prepared to say what he’s going to be doing, but he said...

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Former Tech Employees Work to Curb Tech Addiction

Might as Well Face It, You’re Addicted to Tech In February, a group of former employees at major tech companies like Facebook and Google launched a new endeavor: the Center for Humane Technology. In...

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What's New in Civic Tech: Grants Now Available Through Seattle's Technology...

Seattle’s Technology Matching Fund is now open for applications from community and nonprofit groups for grants of up to $50,000 in service of work that improves digital equity. The city is seeking...

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Atlanta Gets Millions in Grant Funding for New, Tech-Enabled Transit Line

A new rapid bus line in Atlanta will not only introduce modern transit technology to the city, but will better connect a south Atlanta neighborhood to Midtown. The project was recently awarded a hefty...

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Revisiting the Routine Citizen Experience

There’s a relatively short list of interactions most of us have with government every year. Setting aside next month’s tax filings, the ones that come to mind most readily involve licensing people and...

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Social Media Helps Public-Sector Labor Organizing Efforts

In recent decades, public labor strikes have become rarer, especially those that unite workers statewide, but experts say this may now be changing, fueled by economic conditions and the use of social...

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SXSW 2018: Meet the 6 Gov Tech Startup Finalists That Pitched Mayors at SXSW

In what’s become an annual tradition for Civic I/O at South by Southwest, six startup companies had the opportunity to give a 5-minute pitch of their solutions to a group of mayors from across the...

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MTA Names Genius Challenge Winners

The technology driving autonomous cars may find its way into the nation’s busiest and stressed subway system.   The New York City Subway looked to the forerunners of transit technologies for answers...

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Next Steps After Russian Attacks on U.S. Critical Infrastructure

The level of nation-state sponsored cyberattacks against civilian businesses crossed a dangerous new threshold this week. In a series of briefings, press releases and well-timed reports, the United...

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FCC Ruling on 5G Infrastructure May Hurt Cities

The Federal Communications Commission is poised to make a directive on 5G, the next-generation, high-speed wireless standard, that could significantly affect local government control of...

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