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Texas Taps Deloitte as New Caretaker for Texas.gov, Aiming for a...

Texas has tapped Deloitte as the primary developer for its Texas.gov digital services platform, with both the state and the company saying they have big plans to enhance the site in the coming months....

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To Succeed on Social, Stick to an Evolving Strategy

DENVER — Social media has evolved from a luxury for government to an expected necessity, and that evolution has come with growing pains. The new conversation isn’t so much whether an organization...

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Finding a Balance: Practical Ways to Apply AI in Government

BALTIMORE — Fresh out of the private sector, Nevada CIO Michael Dietrich appreciates the potential represented by technologies gaining ground in the consumer market, like artificial intelligence...

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NASCIO Midyear: 3 States Take on User-Centered Design

BALTIMORE — When government creates an app, launches an open data portal or redesigns a website, there’s often a critical element left out of the process: citizens. At the second day of the NASCIO...

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Smart Cincy Summit to Cover Smart Mobility, Infrastructure and More

Smart city techies will arrive in Cincinnati this week to learn about smart mobility and infrastructure projects taking hold across the greater Cincinnati-Kentucky-Indiana region. The second annual...

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New York City CIOs Reflect on Leadership Skills

NEW YORK — An aspiring film maker. An astronaut wannabe. A problem-fixer for IBM, Walmart and PepsiCo. It turns out that government CIOs have career dreams and backgrounds that sometimes have little...

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Introducing VOST: A Way to Make Social Media Work for Emergency Response

DENVER — Social media has been the basis for a lot of negative things — trolls, misinformation, the list goes on. But when it all hits the fan and catastrophe looms, social media can be the difference...

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Map: As Net Neutrality Officially Ends, States Rush to Pass Workarounds

With portions of the Federal Communications Commission’s (FCC) net neutrality repeal order officially taking effect earlier this week, some states are facing pressure to get workarounds up and...

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What Is Human-Centric Design?

For a long time, government has built websites, forms and services that reflect the needs of government, with little consideration for how difficult to navigate systems were for constituents. This,...

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The Workforce Reality in North Carolina

BALTIMORE — According to North Carolina's top technology official, Eric Boyette, IT staff in the state average 57 years old. "Within the next three to five years, 37 percent of our workforce can...

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Diversity Drives Innovation in Delaware

BALTIMORE — Building the state’s workforce is a passion project for Delaware CIO James Collins. The state Department of Technology and Information (DTI) regularly tweets photos and videos of Collins...

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Waycare, Waze Partner to Share Data, Assist Agencies and Drivers

Two companies in crowdsourced navigation and incident analysis are joining forces in order to better serve drivers around the nation as well as state and local government agencies that keep traffic...

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What’s New in Civic Tech: Miami Launches New Beta Website for Testing

Last spring, Miami released an alpha version of a redesigned website aimed at providing a more user-centric experience. Now, the city has launched a second draft of the project, one officials are...

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NASCIO Midyear: CIOs Talk AI, Communication

BALTIMORE — After nearly two days of networking and sharing ideas, attendees at the NASCIO Midyear conference separated into groups to attend "learning lounges," where public- and private-sector...

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How Government Can Deal with Tangled Webs of Agency Social Media Accounts

DENVER — For an everyday citizen, spinning up a new social media account is as simple as linking an email and finding a flattering profile picture. But for governments — big and small — there is much...

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Salt Lake City and New York to Lead New Wireless Tech Research

As part of a new initiative led by the National Science Foundation, several cities will serve as testbeds for next-generation communication technologies. The NSF’s Platforms for Advanced Wireless...

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Cybersecurity: Bridging the Gap between Technology and People

BALTIMORE — State CIOs name security and risk management as their No. 1 priorities, according to an annual survey from the National Association of State Chief Information Officers (NASCIO) released at...

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IoT Civic Hackathon Convenes Developers, First Responders Around Public...

The third annual Internet of Things Civic Hackathon convened hundreds of coders, developers, officials and public safety employees last week in Indiana to find new ways in which technology could be...

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Optimizing Infrastructure: Job No. 1 in Arkansas

BALTIMORE — Arkansas CIO Yessica Jones is anticipating several benefits from optimizing the state's data center infrastructure. Kicking off the large and complex effort is the biggest item on her...

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Cryptocurrency Mining Threat on K-12 Computers Likely to Ease Soon

Cryptocurrencies have seen their values slashed by two-thirds over the past four months. But that hasn’t stopped students and rogue government employees from jumping onto the bandwagon to mine for the...

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