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Digital Equity Lab Launches in NYC
As digital inclusion and digital equity efforts continue to accelerate throughout the nation, The New School in New York City has created a Digital Equity Laboratory. Launched in March, the lab is...
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Uber, Lyft and Other Mobility Options are Shaking Up Parking
Technology and changing mobility habits are upending traditional parking business models, prompting industry officials to consider parking as part of a holistic transit and transportation dynamic. A...
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Fighting Fire with Data
When it comes to civic history, it’s hard to beat the city of Boston. It’s the home of America’s first public park, first public school, first college and first post office. It’s also where fire...
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Nashville Experiments with Court Date Text Alerts
Getting some of the hardest-to-reach populations to show up for court appearances in Nashville, Tenn., isn’t so difficult after all. Just send them a text. “Basically, what we’re seeing on our end is...
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IT Centralization, Relationship Building Among Focuses For New Jersey CTO
Regime change is disruptive by definition, and New Jersey’s newest technology executive said that while the state will likely continue on a path toward consolidating IT infrastructure, his boss —...
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The Battle Over California Privacy Ballot Initiative Looms Large in 2018
California is poised to capture significant attention among ballot battle watchers in the next two weeks, when the Golden State is expected to declare whether the California Consumer Right to Privacy...
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States Should Revisit Their Data Breach Laws
Data breaches are a serious problem. Last year, there were a record number of data breaches in the U.S., with the total increasing 44 percent over the previous year. Following revelations that...
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Can Cities Catch Up with Fast-Moving Electric Scooters?
If electric scooter companies descended on cities with the goal of “disrupting” urban transportation, they appear to have succeeded. App-based companies with names like Spin, Lime and Bird have...
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Cities Should Make Ride-Hailing the Future of Medical Transportation...
Patients across the country are increasingly turning to mobile ride-hailing apps to get to and from medical appointments, a promising trend that might help curb a widespread but little-known public...
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Total Costs Still Unknown, Atlanta Moves to Refortify Post-Hack
The enterprise-level disruption to Atlanta government services following the March 22 ransomware cyberattack left city employees unable to turn on their computers, inhibited residents’ ability to pay...
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Would-Be Notaries in Utah Can Now Take a Practice Exam Using Google Home
The Utah Lieutenant Governor's Office has made its notary practice exam available via Google Home, it announced June 14. That means that before taking the state's notary test, people can take the...
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What’s New in Civic Tech: User-Centered Research Helps Guide Code for...
As part of its ongoing work on California’s food assistance program GetCalFresh, the civic tech group Code for America (CfA) recently conducted extensive user-centric research aimed at modifying...
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Colorado's More Modern CRM
Most state government health and human service agencies continue to rely on unwieldy legacy software to run their eligibility systems. Because of their complexity, updates and replacement projects...
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CISO’s Retirement Leaves Another Vacancy in Washington’s C-Suite
Washington's Chief Information Security Officer Agnes Kirk announced her retirement on June 1, leaving another vacancy in the two top IT positions for the state, Government Technology has learned....
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New Tax System to Take Pittsburgh "Out of the Dark Ages"
Pittsburgh is working to enhance both its business and property tax systems with internal improvements as well as a new public-facing platform that will allow users to pay both online for the first...
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San Jose’s Telecom Pacts Expand Broadband Infrastructure, Digital Equity
Silicon Valley’s largest municipality, announced comprehensive agreements with three major telecommunications providers that are aimed at significantly improving its cellphone and broadband coverage...
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How Does Arizona Government Address Information Security?
Arizona, like every other government entity around the world, is facing a steadily growing barrage of online threats. According to the Arizona Department of Administration, cyberattacks against the...
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Getting to Tech Woke
If you’ve ever written a policy statement on, say, privacy that nobody has ever read, you’ll be excused for enjoying the schadenfreude of this moment as Facebook, Google, Twitter and other technology...
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Alaska Adds Innovation Officer to Its Ranks
The state of Alaska has created the position of innovation officer to help it achieve greater engagement and outcomes for its residents and businesses, according to Bill Vajda, Alaska's CIO. Jason...
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Looping in Leadership
Government social media coordinators are sometimes so focused on doing their work well that they forget the tremendous value of bringing in agency leaders. There’s an art to doing this strategically,...
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