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New ClearGov Feature Quickly Publicizes Capital Project Info
ClearGov, a startup that offers transparency and data tools to local governments, has introduced a new feature that allows its customers to quickly put together Web pages with information on capital...
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SXSW 2019: Tech and Social Impact in an Evolving Era
AUSTIN, TEXAS — Technology companies, while financially powerful and influential in the way society progresses, do not, of course, operate in a vacuum. In fact, given their size and influence on local...
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What’s New in Civic Tech: Kamala Harris Introduces Tech Bill
U.S. Sen. Kamala Harris, D-Calif., has introduced legislation called the Digital Service Act, which would state and local government agencies federal support for investing in tech and modernization...
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Portland, Maine, Makes Two New Tech and Innovation Hires
Portland, Maine, has announced two new hires for lead tech and innovation positions within the city government. Hanna Pickering will be Portland’s next director of IT while Lena Geraghty will be its...
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An Inside Look at New York State Government Cybersecurity
As part of a massive IT transformation and consolidation effort, the state of New York government has redesigned the way it protects constituent data over the past several years. These extensive...
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How Emerging Tech Will Change Our Online Identities
As a technology innovation leader in the Illinois Department of Commerce, Jennifer M. O’Rourke struggled with the sheer volume and complexity of identity and access management, or IAM. “As we looked...
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Portland, Ore., Trip-Planning App Goes Multimodal
One of the largest public transit providers on the West Coast has wrapped ride-hailing and bike-shares into its trip-planning application, signaling another move toward bundling multiple forms of...
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L.A. County Public Defender's Office Appoints First CIO
Mohammed Al Rawi, the award-winning chief information officer for the Los Angeles County Parks and Recreation District, is moving to a new role. Al Rawi will become the first CIO of the county Public...
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Motorola Solutions Acquires Dispatch Provider Avtec
Motorola Solutions, one of the largest technology vendors to public safety agencies, has acquired the dispatch center system provider Avtec. Avtec, based in Lexington, S.C., makes the Scout system for...
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Amazon’s High-Tech Safety Vest Aims to Save Workers from Bots
Safety First Following stories like the December 2018 incident in which an Amazon robot sprayed two dozen workers with bear spray, the e-commerce giant is taking steps to protect warehouse employees...
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San Antonio Makes Interim Innovation Chief Permanent
San Antonio has appointed Brian Dillard as its chief innovation officer, moving him from interim to permanent within that role. The city announced Dillard’s appointment earlier this month amid several...
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Seven New Cities Join Mastercard City Possible Network
Mastercard’s City Possible network of local governments working together on innovation projects has expanded from 16 to 23, adding new members from three continents. The network, launched in November,...
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Can Street Sweepers Do More than Just Clean Streets?
In Fort Collins, Colo., five street sweepers are part of a pilot program to help improve efficiencies and provide more insight into the many miles of streets that they tidy up. The sensor-equipped...
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Get Ready for Customer Experience Technology (Contributed)
Advanced customer experience (CX) technologies are proliferating in the private sector, connecting customers with companies via a number of channels — phone, email, live chat, and even social media —...
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Judges, Private Sector Spread Online Dispute Resolution in Courts
Across the country, a system called online dispute resolution (ODR) is taking hold within municipal and county court systems. ODR is helping individuals resolve legal troubles without having to set...
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By the Numbers: Identity Access Management in the U.S.
The Center for Digital Government* surveyed state and local gov tech leaders on the status of identiy access management efforts in their jurisdictions. Here are some of the findings. *The Center for...
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Taser Co-Founder Joins Company Pitching Body-Binder to Cops
When Batman nabs criminals without killing or maiming them, one of his go-to gadgets is a projectile cable that wraps around a fleeing suspect’s legs. Minus the batsuit, this is now a real device...
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Texas Awards $28M Contract for New Medicaid System
The Texas Health and Human Services Commission has picked a vendor to set up a new system for medical providers to enroll in its Medicaid program. The contract, awarded to Maryland-based firm CNSI, is...
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New York City’s Privacy Protocols and Why They Matter (Contributed)
City government has a responsibility to safeguard the personal information of employees, officials and members of the public that is collected and maintained by its agencies, while also fulfilling its...
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Smart Cities Readiness Challenge Narrowed to 10 Finalists
Digital services. Collaboration around climate action plans. Intelligent approaches to transportation and transit. These are some of the challenges a number of municipalities are taking on as they...
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