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FirstNet Explained
The attacks of 9/11 revealed the incompatible and balkanized state of emergency and public safety communications in America, with police unable to communicate by radio with firefighters. When...
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5 States to Watch in the Community Broadband Fight
The battle between local governments and telecommunications providers over the right to establish community broadband networks heated up over the last several months, as a number of bills were...
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San Francisco's Migration of 29,000 Employees to the Cloud is Under Way
San Francisco has long been famous for the thick fog that at times shrouds the city. But within government circles, going forward it will also be known as the first major American municipality to...
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Colorado CIO Kristin Russell to Step Down
Colorado CIO Kristin Russell will leave her job next month to join Deloitte Consulting, Gov. John Hickenlooper announced Monday. Russell has served as state CIO and executive director of the...
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Pittsburgh's Debra Lam on Bringing Her International Work Home
Debra Lam was selected by incoming Pittsburgh Mayor Bill Peduto to head up a newly created office that merges traditional IT functions with the city’s sustainability and performance goals. Charged...
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Lessons Learned from Boston’s Move to the Cloud
Rooted in tradition and yet forward thinking, Boston has always been a melting pot of historic culture and ingenuity in tech. The city won the Center for Digital Government’s Digital Cities Survey...
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Social Media Listening Improves Customer Service in S.C.
When people go online to vent about the government, they probably don’t expect to get a response — but in South Carolina, some did. The South Carolina Department of Health and Human Services (DHHS)...
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California's MyCalVet Portal Connects Veterans to Benefits, Streamlines Claims
In a drive to connect California’s more than 1.8 million veterans to state and federal benefits, the California Department of Veterans Affairs on April 23 announced a major overhaul of its website and...
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Former CIA Analyst Discusses How to Target Terrorists
Nada Bakos is a former CIA analyst featured in the documentary Manhunt, which chronicles the CIA’s hunt for Osama bin Laden that began in 1993. Bakos, who was a featured speaker at the Emergency...
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Meet the Tech-Savviest Legislators in the U.S. (Interactive Map)
To view the nation's most tech-savvy legislators, click the points on the map above. This data is also at the end of our article. Technology has become a major factor in many of the proposals...
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Colorado and Wyoming Join Google for GovDev Challenge
In an effort to see how citizens can solve challenges facing the public sector, Colorado and Wyoming have teamed up with Google to host an app challenge -- on May 17 and 18, up to 300 local developers...
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Are You Ready for a Driver’s License for the Internet?
Government is raising its expectations. While it hasn’t been uncommon in the past for governments to consider money wasted by fraud, mismanagement or inefficiency as an expense of doing business,...
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Smart City Pointers and Best Practices from San Francisco
The “smart city” buzz is as loud as it is undefined. It’s been a bullhorn for civic technologists, a selling point for IT merchants and a strategic philosophy for localities planning data innovation...
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Washington State Government Cashes In on Ad Space
As government agencies face the economic reality of generating alternate revenue streams, formerly non-traditional methods are becoming common civic strategies. Since 2011, the Washington state...
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Oregon Abandons State HIX, Failure Was Obvious From the Start
After months of struggling to enroll even a single applicant through its Cover Oregon health information exchange (HIX) website, the state will join the federal HIX, as approved by the Cover Oregon...
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What’s In Store for the Future of Measuring Civic Tech?
Though the civic technology industry may be small, its movements are still watched by many. The Knight Foundation is among these. As an organization invested in the development of...
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Does Kenya's National Broadband Strategy Position it for Second-World Status?
Richard Turere used to hate lions. From the age of 6, his job was to protect his family’s cattle from predators. One morning he awoke to find that his family’s only bull had been gutted by a lion. He...
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Open by Default
Before Washington, D.C., attorney John Mitchell argued a case in front of the Federal Court of Appeals for the Second Circuit, he wanted to listen to the argument made in a similar case a few weeks...
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San Francisco Partners with Nextdoor for Emergency Alerts
In March, San Francisco’s Mission Bay neighborhood endured a five-alarm fire that, just before 5 p.m., engulfed a six-story, 80-foot-tall building that was under construction, sending black smoke...
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Mexico Battle-Tested Early Warning System with 7.2 Quake
The Friday before Easter, an earthquake originated off the west coast of Mexico, about 80 miles up the coast from Acapulco. Twenty miles of earth ripped apart and shifted along the Motagua and...
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