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Chatbots Will Help Arkansas Reach Constituents on Facebook Messenger, Amazon...
Arkansas’ Gov2Go app and foray into citizen-centric services keep getting beefier. The personal government assistant has been helping citizens perform several government services, and set up reminders...
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Remix Raises $10M, Sequoia Leads Series A Round
Three years and 200 customers later, Remix is wrapping up its Series A funding round with $10 million in hand. The company, which makes planning tools for transit agencies, is going to funnel that...
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Zombie Software Is Just One Obstacle for Building Smarter Cities
SANTA CLARA, Calif. — Sitting in the heart of Silicon Valley, IT officials gathered to discuss how they're working to create smarter, more responsive communities. Chief information and technology...
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5 Ways Data Analytics, Performance Agreements Saved Cincinnati $3.3 Million...
Deploying data analytics, forging departmental performance agreements, holding bi-weekly performance management sessions and following lean strategies have yielded a positive cumulative fiscal impact...
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West Virginia State Auditor to Combat Budget Deficit with Financial Data...
To combat a budget deficit of nearly $500 million, West Virginia State Auditor John B. McCuskey is launching a new open data platform that will make it easier for everyone — from ordinary citizens up...
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Tech Will Require Continued Adjustment and Definition Within the Law,...
The complex relationship between the law and technology has been a topic in the public eye since federal agents first tapped phonelines to catch bootleggers in the 1920s. Today, the prevalence of...
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What's New in Civic Tech: Facebook Preps UK Users for Fake News Spotting in...
What's New in Civic Tech takes a look at highlights and recent happenings in the world of civic technology. Facebook Ramps Up Fake News Enforcement Ahead of UK Elections As the United Kingdom...
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Changes in IT Procurement Require a Change in Culture
About five or six years ago, the state of Washington went through a significant procurement reform process to where now, Washington Technology Solutions (WaTech) is now exempt from procurement...
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Montana CIO Ron Baldwin Outlines His Mainframe Exit Strategy
Managing technology assets for an entire state is a complex endeavor. As part of the strategic planning process, CIOs must constantly weigh resources against business needs throughout the enterprise....
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Four-Jurisdiction Digital Driver's License Pilot Key Piece of Gov's Digital...
Four jurisdictions will take a large and crucial step this summer toward digitizing residents’ primary form of identification: They will begin piloting a digital driver’s license (DDL) with hundreds...
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National Digital Inclusion Week Helps Build Nationwide Momentum for Digital...
They call Austin, Texas, the Silicon Hills, for the curvature of its geography and the prevalence of tech companies on its north side, and indeed the city lives up to that reputation. Texas’ capital...
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Virginia to Open Autonomous Technology Center
On May 11, Virginia Gov. Terry McAuliffe promised that automation would be a cornerstone of the commonwealth’s new economy. “Over the past three years, we’ve made tremendous progress to support this...
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State IT Officials Talk 'WannaCry' Ransomware Attack That Disrupted Critical...
From hospitals to transportation networks, no target has been off limits to ransomware attacks in recent history. Now, organizations in more than 70 countries are trying to recover from a May 12...
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Study: Ohio Statewide Broadband Office, Investment Fund Could Help Boost...
A recent study by Ohio State University (OSU) researchers found broadband access severely lacking in the state’s rural areas, a deficit they reported could yield significant economic growth if...
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New Trump Executive Order on Cybersecurity: Just the Beginning
After campaign promises on cyber, months of tough talk about Internet security plans, plenty of anticipation and a missed 90-day deadline to deliver a cybersecurity report, President Donald Trump...
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Top 20 U.S. Counties by Budget — and Their CIOs
California is home to 40 percent of the country’s top-spending counties. After looking last week at the top 20 municipal budgets in the U.S., we decided to present the equivalent numbers for the other...
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Illinois Sheriff Pushes to Protect Citizen Data from Third-Party Sale
County sheriffs are, by the very nature of their position, political animals. They fight for re-election, back what they see as important legislation and give their stamps of approval to other...
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Missouri Statewide Prescription Drug Monitoring Bill Founders
Wrangling over coverage areas and big data, including how long private medical information would be preserved online, doomed the latest and one of the longest-lived iterations of Missouri’s statewide...
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How Smart Cities Can Increase Public Transit Ridership (Industry Perspective)
A recent report by the American Public Transportation Association (APTA) found that a drastic decline in ridership has been taking place on major public transit systems in cities nationwide, with the...
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Mississippi Enterprise Security Program Provides Framework for Agency...
As with many state CIOs, cybersecurity is a top priority for Mississippi CIO Craig Orgeron. But thanks to new legislation, he's got some backup when it comes to these efforts. On Jan. 16, HB 999 —...
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