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One Early Cloud Email Adopter Switches Teams — What Does It Mean?
A growing number of cities, counties and states today are making the leap to cloud infrastructure. And while many are more recent entrants to the cloud, Orlando, Fla., moved its email system to the...
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Thinking Small: 5 Tech Projects That Show Major Benefits Can Come from...
In these days of agile development, with Silicon Valley preaching the virtues of failing fast and moving on, it’s hard to see a place for the traditional great big IT procurement in government. “There...
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Former Wisconsin CIO Joins Socrata as Senior Vice President of Sales
Socrata has scooped up a former state chief information officer to lead its sales team. That would be Matt Miszewski, who served as Wisconsin’s CIO for about four years in the mid-2000s. During that...
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7 Tips for Securely Moving Data to the Cloud
A few years back, an unmistakable trend emerged that cloud computing was growing in both percentage of organizations adopting cloud solutions as well as the amount and type of data being placed in the...
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The Districts Podcast: How Tech Is Reshaping Old Industries
On the debut edition of the podcast, lessons from an 83-year-old special district in central Texas about everything from merging physical- and cybersecurity and overcoming resistance to working with...
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The Time Is Now for San Francisco Municipal Fiber, Says Report
San Francisco is ready to take connectivity into their own hands. While the city has been working on deploying a municipal-owned fiber network, a group of city officials, academics, privacy experts...
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Which States Spend the Largest Portions of their Total Budgets on Tech?
It makes sense that California, the most populous state, would have the largest budget — and, correspondingly, the largest information technology budget. But it turns out that the percentage of...
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The Future of CRM and Customer Service: Look to Boston
If traditional, hotline 311 calls and fully staffed call centers are financially unsustainable, then the future of customer service and CRM might be found in the city where the first mobile app was...
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Could a Monorail Alleviate L.A. Congestion?
To help reduce congestion on the dreaded 405 freeway in Los Angeles, Mayor Eric Garcetti is willing to look at all the options. In a recent interview with KNX-AM, he suggested a monorail system that...
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State, Territory Plans and Next Step in FirstNet Build-Out Arrive Ahead of...
The First Responder Network Authority (FirstNet), which earlier this year partnered with telecom company AT&T to build out its nationwide network for public safety officials over the next five...
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North Carolina Swears in New Chief Information Officer
Eric Boyette has officially been sworn in as the next chief information officer of North Carolina. Boyette who was appointed as CIO and director of the state Department of Information Technology by...
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Connectivity for All: 5 Cities Creating Innovative Internet Solutions...
A few years ago, everyone was thrilled by the concept of free public Wi-Fi. Cities and businesses were collaborating to blanket busy shopping districts with coverage, and many people envisioned a...
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CRM Use Is Gaining Traction in Local Government — Here Are the Numbers to...
Over the last few years, the use of customer relationship management (CRM) has been ramping up in local government. The Digital Cities Survey revealed that as of last year, more than 90 percent of...
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Govtech Fund Quietly Doubles the Number of Companies It's Investing In
With little fanfare, the early stage venture capital firm Govtech Fund has doubled the number of companies in its portfolio. The firm has invested in seven new companies, one of which it is still...
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NYC Looks to Make Its 911 System Fully Digital
New York City is working to make its 911 system fully digital, which in practical terms means that residents will be able to interact with emergency responders through text messages, photos, videos,...
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The Age of Customer.gov: Can the Tech that Drives 311 Help Government...
The Digital Communities Special Report, which appears twice a year in Government Technology magazine, offers in-depth coverage for local government leaders and technology professionals. It is part of...
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Chicago's Procurement Modernization Seeks to Better Collaboration Across 29...
Procurement is one of those areas of government that doesn’t often get a lot of attention. When it comes to technology, people love talking about data analytics, moving to the cloud and any number of...
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New App Helps Officials, First Responders in 9 States Find Well Locations...
Curious about the new pumpjack going into a certain neighborhood or wondering who owns the disused well site near your drilling operation? The oil and gas industry has an app for that. Risk Based Data...
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How Can Advances in Technology Contribute to Evolving Electrical Grid?
SACRAMENTO, Calif. — “The grid” is one of those catch-all terms that holds different connotations for different groups. Generally speaking, it refers to the power structure network of users and...
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Can Technology Help Stop the Opioid Crisis? (Industry Perspective)
It’s a well-known fact that much of the country is facing an opioid crisis. Many state and local governments are already fighting this battle through myriad health and law enforcement resources. But...
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